effective September 29, 2026
terms of use
These terms govern the use of the KSOU FLOW app and website. The service owner is Individual Entrepreneur Ksenia Andreevna Soboleva, TIN 183208350170, OGRNIP 326169000229833.
nature of the service
KSOU FLOW is an entertainment app offering symbolic Lenormand readings for reflection. Interpretations are not predictions, professional advice, or instructions for action.
The service is not a substitute for emergency, medical, mental-health, legal, or financial assistance. Users make their own decisions and remain responsible for their actions.
account and security
Some features require an account. Users must provide a current email, keep login codes private, and contact support if they suspect unauthorized access.
acceptable use
When using KSOU FLOW, you must not:
- violate applicable law or the rights of others;
- attempt unauthorized access to the service or its data;
- disrupt the service, bypass restrictions, or automate bulk requests;
- use the service to distribute harmful or unlawful content.
content and intellectual property
The design, texts, software, graphics, and other KSOU FLOW materials are owned by the service owner or used lawfully. Users receive a right to use the service only for personal purposes.
Users retain rights to the questions they enter. These questions are processed only to provide requested features and as described in the privacy policy.
availability and changes
We aim to keep the service stable but do not guarantee uninterrupted availability. Features may change or be temporarily limited for updates, security, and error correction.
limitation of liability
To the extent permitted by law, the owner is not responsible for decisions based on entertainment interpretations or for interruptions caused by external providers, connectivity, user devices, or circumstances outside the owner's reasonable control.
ending use
Users may stop using the service and delete their account at any time. Instructions are available on the account deletion page. Access may be restricted for violations of these terms, security requirements, or law.
changes and contact
The current version is always published here. Material changes will be identified by a new effective date. Questions may be sent to hello@ksouflow.tech.